Privacy Policy
Effective Date: May 5, 2025
This Privacy Policy describes how Soul of Tokyo ("we," "our," or "us") collects, uses, and protects your personal information when you visit or make a purchase from www.souloftokyo.com (the "Site"). By using this Site, you agree to the practices described below.
1. INFORMATION WE COLLECT
- Personal Information: Name, email, shipping/billing address, payment details.
- Device Information: IP address, browser type, time zone, cookies.
- Usage Data: Pages visited, time on site, referral source.
2. HOW WE USE YOUR INFORMATION
- To fulfill orders and provide customer service
- To personalize your site experience
- To improve our services
- To meet legal obligations
3. LEGAL BASIS FOR PROCESSING (EU Visitors)
If you are located in the EEA, we process your data based on:
- Your consent
- Contract performance
- Legal compliance
- Legitimate business interests
4. SHARING YOUR INFORMATION
We share data only as needed with:
- Payment processors (e.g., Wix Payments, PayPal)
- Shipping services (e.g., USPS, UPS, FedEx)
- Website hosting & analytics tools (e.g., Wix)
Each third party has its own privacy policy.
5. TEXT MESSAGES
By providing your mobile number through our website, you agree to receive text messages from Soul of Tokyo related to your purchases, customer service, or promotions (if you opt in). Message and data rates may apply. You can opt out at any time by replying STOP.
6. DATA SECURITY
Our site is hosted on the Wix platform, which provides industry-standard protections such as encryption and access controls.
7. DATA RETENTION
We retain your data only as long as necessary unless a longer period is required by law.
8. YOUR RIGHTS
Depending on your location, you may have rights to access, correct, delete, restrict, or export your data. Contact us to exercise these rights.
9. COOKIES AND TRACKING
We use cookies for site functionality, analytics, preferences, and marketing. You may manage cookies through your browser settings. For details on Wix cookies, visit: https://support.wix.com/en/article/cookies-and-your-wix-site
10. CHILDREN’S PRIVACY
Our website is not intended for children under age 13. We do not knowingly collect personal data from children.
11. CHANGES TO THIS POLICY
We may update this policy. Changes will be posted here with a new effective date.
12. QUESTIONS
Email: orders@souloftokyo.com
Website: www.souloftokyo.com
Phone: (844) 888-CELS (2357)
Via Post: PO Box 235185, Encinitas, CA 92023-5185